Terms of service
Flebo Ltd
Last updated: 16 July 2026
Thank you for visiting our website. This website is operated by Flebo Ltd, a company registered in England and Wales under company number 14400210, with registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Throughout the site, the terms "we", "us", and "our" refer to Flebo Ltd. Flebo Ltd offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1 — Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or state of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 — General Conditions
We reserve the right to refuse service to anyone for any reason at any time, subject always to our obligations under UK equality and consumer protection law.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Section 3 — Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
Section 4 — Modifications to the Service and Prices
Prices for our products are subject to change without notice, provided that the price you pay for an order already placed will not change after you have completed checkout.
We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Section 5 — Products or Services
Certain products may be available exclusively online and may have limited quantities, subject to our Refund Policy.
We have made every effort to display the colours and images of our products as accurately as possible, but cannot guarantee your monitor's display will be accurate.
We reserve the right to limit sales to any person, geographic region, or jurisdiction, and to discontinue any product at any time.
Section 6 — Accuracy of Billing and Account Information
We reserve the right to refuse or limit any order, including orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information, and to promptly update it as needed. For more detail, please review our Refund Policy.
Section 7 — Optional Tools
We may provide access to third-party tools over which we have no control. We provide access to such tools "as is" and "as available" without warranty or endorsement, and shall have no liability arising from your use of them.
Section 8 — Third-Party Links
Certain content and services available via the Service may include materials from third parties. We are not responsible for examining or evaluating third-party content and will not have liability for it. Complaints regarding third-party products should be directed to the third party.
Section 9 — Affiliates, Influencers and Third-Party Content
We work with a network of affiliates and influencers who promote our products, and we may repost or reuse content created by them on our own social media and marketing channels.
Briefed content. Where we have directly briefed an affiliate or influencer on specific claims, scripts, or messaging, we take responsibility for that content in accordance with UK advertising law.
Independent content. Where an affiliate or influencer makes claims about our products independently and without our brief, those claims are their own and do not represent Flebo's views or claims. We are not liable for independent statements made by affiliates or influencers that we have not authorised, and we reserve the right to require correction or removal of any such content and to terminate the affiliate relationship where it breaches our compliance requirements or applicable advertising law.
Advertising disclosure. Affiliates and influencers working with us are responsible for complying with applicable advertising disclosure requirements (such as labelling paid or gifted content as an advertisement) under rules set by the Advertising Standards Authority.
Use of content. Where we repost or reuse content created by an affiliate, influencer, or customer (including reviews, testimonials, and user-generated content) on our own channels, we do so only where we have obtained the necessary rights or permission to do so from the creator.
Section 10 — Health Information and Medical Disclaimer
Nothing on this website, including any content referencing our founder Dr Zak's medical background or GMC registration, constitutes medical advice, a medical endorsement, or a recommendation from a healthcare professional in a clinical capacity. Dr Zak's qualifications are referenced solely as a factual credential relevant to his role as founder of Flebo, and not as an endorsement of our products in a clinical or professional capacity. You should consult your GP or a qualified healthcare professional before starting any new supplement, particularly if you are pregnant, breastfeeding, taking medication, or have an existing medical condition.
Section 11 — User Comments, Feedback, and Other Submissions
If you send us comments, suggestions, or other materials, you agree that we may edit, copy, publish, distribute, and otherwise use them in any medium without restriction, compensation, or obligation to respond.
We may, but have no obligation to, monitor or remove content we determine to be unlawful, offensive, or otherwise objectionable.
You agree that your comments will not violate any third party's rights, contain unlawful or obscene material, or mislead us as to their origin. You are solely responsible for your comments.
Section 12 — Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 13 — Errors, Inaccuracies, and Omissions
Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct these and to change or cancel orders if information is inaccurate, without prior notice, including after you have submitted your order — save that this does not affect your statutory cancellation rights under Section 15 below.
Section 14 — Prohibited Uses
You are prohibited from using the site: (a) for any unlawful purpose; (b) to solicit unlawful acts; (c) to violate any regulations or laws; (d) to infringe intellectual property rights; (e) to harass, abuse, or discriminate against any person; (f) to submit false or misleading information; (g) to transmit viruses or malicious code; (h) to collect others' personal information without consent; (i) to spam, phish, or scrape; (j) for any obscene purpose; or (k) to circumvent the security features of the Service. We reserve the right to terminate your use of the Service for any violation.
Section 15 — Your Right to Cancel
If you are a consumer buying from us online, you have a legal right to cancel your order within 14 days of receiving it, without giving a reason. To exercise this right, contact us at help@flebo.co.uk. If you cancel, you must return the goods to us within a further 14 days.
Please note that, for hygiene reasons, once the seal on a food supplement has been broken, this automatic cancellation right no longer applies — see our Refund Policy for full details, including the voluntary 30-Day Money Back Guarantee we offer beyond your statutory rights.
Nothing in this section affects your right to a refund, repair, or replacement for goods that are faulty, not as described, or not fit for purpose under the Consumer Rights Act 2015.
Section 16 — Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results obtained from the Service will be accurate or reliable.
The Service and all products delivered through it are provided "as is" and "as available", without warranties of any kind except as expressly stated by us.
In no case shall Flebo Ltd, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any product, whether based in contract, tort (including negligence), or otherwise.
Nothing in this Section 16 excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited under English law — including your statutory rights as a consumer under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Because some jurisdictions do not allow the exclusion of liability for consequential damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.
Section 17 — Indemnification
You agree to indemnify and hold harmless Flebo Ltd and our officers, directors, agents, contractors, suppliers, and employees from any claim made by a third party due to your breach of these Terms or your violation of any law or the rights of a third party.
Section 18 — Severability
If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.
Section 19 — Termination
These Terms are effective unless and until terminated by either you or us. Obligations incurred prior to termination survive termination. We may terminate this agreement at any time if you fail to comply with any provision of these Terms, and you will remain liable for all amounts due up to the date of termination.
Section 20 — Entire Agreement
These Terms of Service, together with any policies posted on this site, constitute the entire agreement between you and us regarding your use of the Service, superseding any prior agreements.
Section 21 — Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.
Section 22 — Changes to Terms of Service
We reserve the right to update these Terms at any time by posting changes to our website. It is your responsibility to check periodically for changes. Your continued use of the website following any changes constitutes acceptance of those changes.
Section 23 — Contact Information
Flebo Ltd
Company number:
Terms of Service
Flebo Ltd
Last updated: 16 July 2026
Thank you for visiting our website. This website is operated by Flebo Ltd, a company registered in England and Wales under company number 14400210, with registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Throughout the site, the terms "we", "us", and "our" refer to Flebo Ltd. Flebo Ltd offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1 — Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or state of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 — General Conditions
We reserve the right to refuse service to anyone for any reason at any time, subject always to our obligations under UK equality and consumer protection law.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Section 3 — Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
Section 4 — Modifications to the Service and Prices
Prices for our products are subject to change without notice, provided that the price you pay for an order already placed will not change after you have completed checkout.
We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Section 5 — Products or Services
Certain products may be available exclusively online and may have limited quantities, subject to our Refund Policy.
We have made every effort to display the colours and images of our products as accurately as possible, but cannot guarantee your monitor's display will be accurate.
We reserve the right to limit sales to any person, geographic region, or jurisdiction, and to discontinue any product at any time.
Section 6 — Accuracy of Billing and Account Information
We reserve the right to refuse or limit any order, including orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information, and to promptly update it as needed. For more detail, please review our Refund Policy.
Section 7 — Optional Tools
We may provide access to third-party tools over which we have no control. We provide access to such tools "as is" and "as available" without warranty or endorsement, and shall have no liability arising from your use of them.
Section 8 — Third-Party Links
Certain content and services available via the Service may include materials from third parties. We are not responsible for examining or evaluating third-party content and will not have liability for it. Complaints regarding third-party products should be directed to the third party.
Section 9 — Affiliates, Influencers and Third-Party Content
We work with a network of affiliates and influencers who promote our products, and we may repost or reuse content created by them on our own social media and marketing channels.
Briefed content. Where we have directly briefed an affiliate or influencer on specific claims, scripts, or messaging, we take responsibility for that content in accordance with UK advertising law.
Independent content. Where an affiliate or influencer makes claims about our products independently and without our brief, those claims are their own and do not represent Flebo's views or claims. We are not liable for independent statements made by affiliates or influencers that we have not authorised, and we reserve the right to require correction or removal of any such content and to terminate the affiliate relationship where it breaches our compliance requirements or applicable advertising law.
Advertising disclosure. Affiliates and influencers working with us are responsible for complying with applicable advertising disclosure requirements (such as labelling paid or gifted content as an advertisement) under rules set by the Advertising Standards Authority.
Use of content. Where we repost or reuse content created by an affiliate, influencer, or customer (including reviews, testimonials, and user-generated content) on our own channels, we do so only where we have obtained the necessary rights or permission to do so from the creator.
Section 10 — Health Information and Medical Disclaimer
Nothing on this website, including any content referencing our founder Dr Zak's medical background or GMC registration, constitutes medical advice, a medical endorsement, or a recommendation from a healthcare professional in a clinical capacity. Dr Zak's qualifications are referenced solely as a factual credential relevant to his role as founder of Flebo, and not as an endorsement of our products in a clinical or professional capacity. You should consult your GP or a qualified healthcare professional before starting any new supplement, particularly if you are pregnant, breastfeeding, taking medication, or have an existing medical condition.
Section 11 — User Comments, Feedback, and Other Submissions
If you send us comments, suggestions, or other materials, you agree that we may edit, copy, publish, distribute, and otherwise use them in any medium without restriction, compensation, or obligation to respond.
We may, but have no obligation to, monitor or remove content we determine to be unlawful, offensive, or otherwise objectionable.
You agree that your comments will not violate any third party's rights, contain unlawful or obscene material, or mislead us as to their origin. You are solely responsible for your comments.
Section 12 — Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 13 — Errors, Inaccuracies, and Omissions
Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct these and to change or cancel orders if information is inaccurate, without prior notice, including after you have submitted your order — save that this does not affect your statutory cancellation rights under Section 15 below.
Section 14 — Prohibited Uses
You are prohibited from using the site: (a) for any unlawful purpose; (b) to solicit unlawful acts; (c) to violate any regulations or laws; (d) to infringe intellectual property rights; (e) to harass, abuse, or discriminate against any person; (f) to submit false or misleading information; (g) to transmit viruses or malicious code; (h) to collect others' personal information without consent; (i) to spam, phish, or scrape; (j) for any obscene purpose; or (k) to circumvent the security features of the Service. We reserve the right to terminate your use of the Service for any violation.
Section 15 — Your Right to Cancel
If you are a consumer buying from us online, you have a legal right to cancel your order within 14 days of receiving it, without giving a reason. To exercise this right, contact us at help@flebo.co.uk. If you cancel, you must return the goods to us within a further 14 days.
Please note that, for hygiene reasons, once the seal on a food supplement has been broken, this automatic cancellation right no longer applies — see our Refund Policy for full details, including the voluntary 30-Day Money Back Guarantee we offer beyond your statutory rights.
Nothing in this section affects your right to a refund, repair, or replacement for goods that are faulty, not as described, or not fit for purpose under the Consumer Rights Act 2015.
Section 16 — Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results obtained from the Service will be accurate or reliable.
The Service and all products delivered through it are provided "as is" and "as available", without warranties of any kind except as expressly stated by us.
In no case shall Flebo Ltd, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any product, whether based in contract, tort (including negligence), or otherwise.
Nothing in this Section 16 excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited under English law — including your statutory rights as a consumer under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Because some jurisdictions do not allow the exclusion of liability for consequential damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.
Section 17 — Indemnification
You agree to indemnify and hold harmless Flebo Ltd and our officers, directors, agents, contractors, suppliers, and employees from any claim made by a third party due to your breach of these Terms or your violation of any law or the rights of a third party.
Section 18 — Severability
If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.
Section 19 — Termination
These Terms are effective unless and until terminated by either you or us. Obligations incurred prior to termination survive termination. We may terminate this agreement at any time if you fail to comply with any provision of these Terms, and you will remain liable for all amounts due up to the date of termination.
Section 20 — Entire Agreement
These Terms of Service, together with any policies posted on this site, constitute the entire agreement between you and us regarding your use of the Service, superseding any prior agreements.
Section 21 — Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.
Section 22 — Changes to Terms of Service
We reserve the right to update these Terms at any time by posting changes to our website. It is your responsibility to check periodically for changes. Your continued use of the website following any changes constitutes acceptance of those changes.
Section 23 — Contact Information
Flebo Ltd
Company number: 14400210
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ